Digital passport

Today, Bicycode is the only marking operator to offer a plug & play solution that can be shared between all players in the chain: from the brand to the end customer, via the manufacturer and retailer.

The digital passport :
for simplified and secure
and secure bicycle management

Thanks to the digital passport, customers can access online all information relating to their bike (invoice, warranty, etc.), contribute to its lifecycle (maintenance, repairs, etc.), and when reselling, prove that they are the owner and transfer ownership to the new purchaser.

This service does not require any additional work for retailers, since it is linked to marking. Customers have an additional function in their personal space that provides this service.

Contribute to the development of sustainable and repairable bicycles

Engage brands and manufacturers in the production of more sustainable bicycles to improve repairability and lifespan, thanks to the certified passport.

Helping our customers, dealers and repairers

Thanks to the consultation and contribution to the passport, the bike is maintained and repaired using original or compatible components certified by the manufacturer. The owner rides with confidence on a reliable bike.

Bringing certified bicycles back onto the market

With the inclusion of reconditioning and re-use operators, the passport is enriched with updated information on bike reconditioning operations, and a technical inspection certified by the reconditioner or manufacturer.

A team at
to listen to you

BicyCode offers you customer service from Monday to Friday, and on-call on Saturdays from 9am to 5:30pm. Our support team is based in our Nantes offices, and works directly with our teams to help you resolve your problems as quickly as possible.